AI reshapes how destinations compete for international tourists

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AI reshapes how destinations compete for international tourists
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People Daily

The World Economic Forum's Travel & Tourism Development Index 2026 warns that artificial intelligence is changing how travellers discover, plan and book holidays, making digital infrastructure, accurate information and technology skills more important to tourism competitiveness. The index found ICT readiness improved in 91% of 110 economies between 2024 and 2026, and mentions of AI in the largest travel companies rose from 4% in 2022 to 35% in 2024. The report highlights risks for small and medium tourism enterprises and the need for machine-readable, coordinated destination data across stakeholders, especially in Kenya and East Africa.

AI is shifting discovery, requiring accurate machine-readable tourism data

Context

A new WEF index highlights AI's role in travel discovery. Global ICT readiness has improved recently. Destinations may next need better data coordination and SME support.

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